This is how the conversation went with Direct TV when I called to cancel a couple months ago:
Me: Hi, I need to cancel my account because my husband lost his job and we can't afford it.
DirectTV: Oh I'm so sorry, the economy sucks right now.
Me: Yes it does, so let's get this canceling started.
DirectTV: We can just drop your package down and save you some money.
Me: No, I'd like to just completely cancel.
DirectTV: Well we can put you account on hold for 6 months so you don't loose all the benefits you're getting for being with us so long.
Me: No, I justwant to cancel.
DirectTV: Do you have any money for entertainment? I know that when I was laid off it really helped to have TV.
Me: It's either we pay for TV or the house and I think it's more important to have a place to live, so if we can just cancel that would be great!
So I lied about John loosing his job so that I wouldn't be stuck on the phone like when I tried to cancel the beginning of the year and then they talked me into staying because they were going to save me TONS of money. Really they just dropped my package to a lower level and I wasn't really saving money. As you can see, they don't even care if you can't pay for TV, they want you to stay. I did finally get them to just cancel, but I still was on the phone a good 15 minutes.
We haven't missed TV, we don't even have the basic channels, because Netflix has kept us entertained enough. But the fall seasons will be starting up soon and we thought it would be nice to get to watch some of the shows we love so we decided to give Hulu Plus a try. It's $8 a month and you can cancel at any time without the headache of having to talk to someone.
So far I've liked it, you put shows in your favorites list and when a new show airs they put it in your queue. The show will expire so you have to watch it before it does and not all shows are available through Hulu (i.e. Big Bang Theory, Are You There Chelsea?) or able to stream to your TV (i.e. How I Met Your Mother, Wilfred) but you can still watch them on your computer. The also other annoying thing is that if the show is currently on the air then only the current season will be available to watch, so no getting into new shows from the beginning, but if it's off the air than all the seasons are available. Hulu also boasts that it has lots of movies, but most of the movies are very obscure and we haven't watched any.
If the price doesn't raise drastically (Netflix, I'm talking to you) and Hulu keeps adding more shows to watch than we'll probably keep it since it's a nice companion to Netflix. I give it 7 out of 10 stars.
Now John is waiting for me to switch our internet over to Comcast so he can watch EPSN on our Xbox, I'm rushing to do that....oh wait, no I'm not.
P.S this is my 300th post!
